The global burner management system market size is expected to be worth around US$ 9.63 billion by 2030, according to a new report by Vision Research Reports.
The global burner management system market size was valued at US$ 7.05 billion in 2020 and is anticipated to grow at a CAGR of 8.1% during forecast period 2021 to 2030.
Report Coverage
Report Scope | Details |
Market Size | USD 9.63 billion by 2030 |
Growth Rate | CAGR of 8.1% From 2021 to 2030 |
Base Year | 2021 |
Forecast Period | 2021 to 2030 |
Segments Covered | Platform, Fuel Type, End-Use, Component, System Size, Application |
Regional Scope | North America, Europe, Asia Pacific, Latin America, Middle East & Africa |
Companies Mentioned | Siemens, Emerson Electric Co., Schneider Electric, ABB, Rockwell Automation, Inc., and Honeywell |
Growth Factors
This growth can be attributed to the rapid rate of industrial development worldwide, coupled with the need to improve plant uptime and ensure regulatory compliance. Rise in regulations concerning employee safety at workplace is also expected to drive the adoption of burner management systems globally. A typical BMS is responsible for the safe start-up, shutdown, and operation of a boiler.
The growing rate of development of the industrial sector worldwide is expected to drive the applications of BMS in boiler processes. The rise in government regulations and legislations supporting the installation of safety systems have increased the installation of BMS in new as well as existing fired equipment.
By Platform Analysis
In terms of platform, the report segments the market for BMS into a Distributed Control System (DCS), and Programmable Logic Controller (PLC). The PLC segment dominated the market in 2018 and is anticipated to retain its dominance over the forecast period.
The market for the distributed control system BMS platform segment is expected to register the fastest CAGR over the forecast period. This can be attributed to a wide application base of DCS burner management system platform spanning several industries such as chemicals, water & wastewater, power generation, oil and gas, pharmaceuticals, and paper and pulp.
By Fuel Type Analysis
Based on fuel type, the market for burner management systems has been segmented into oil, gas, and others. Presently, BMS for gas-powered burners witness higher demand across several industries as they are environmentally friendly as compared to oil and coal-powered ones.
the gas segment accounted for over 50% share of the overall market. The segment is expected to dominate the global market for the burner management system over the forecast period.
By End-Use Analysis
Based on end-use, the burner management system market has been segmented into oil & gas, power, chemical, pharmaceutical, and others. The oil & gas segment dominated the market in 2020. Various applications in the oil and gas sector, such as heaters, line heaters, dehydrators, separators, and re-boilers, require burner (heat) and BMS to facilitate the proper functioning of the equipment.
Several industry verticals have faced major accidents involving fired equipment in the past. However, with the proliferation in burner management technology and the adoption of enhanced engineering practices, the rate of such accidents has reduced significantly.
By Component Analysis
The two key components of a typical BMS analyzed in the study include hardware and software. The hardware segment is estimated to emerge as the largest revenue-generating segment over the forecast period. The segment comprises flame detectors, actuators & controllers, shut-off valves, ignition units, and alarms & shutdowns.
The software segment is projected to register the highest CAGR of nearly 7% over the forecast period. Typically a BMS is provided with an independent logic solving hardware, separate power supplies, and independent input/output systems.
By Application Analysis
In terms of application, the report segments the market for the burner management system into single-burner and multiple-burner. BMS for a single-burner with a single fuel is generally a simple system equipped with monitoring and control functions.
The increasing complexity of the multiple-burner environment is expected to create the demand for safety systems over the forecast period. Multiple-burners systems are typically used in dryers, incinerators, and in almost all chemical heating applications.
By System Size Analysis
Based on technology, the market for burner management systems has been categorized into small, medium, and large systems. Small burner management systems support an I/O range of approximately 20-50 I/Os, medium burner management systems support an I/O range of approximately 50-100 I/Os, and large burner management systems support an I/O range of approximately 100-200 I/Os.
The market for the large burner management system segment is expected to register the highest CAGR of nearly 7% over the forecast period.
By Regional Analysis
The North American regional market is expected to remain the leading contributor to the market for the burner management system over the next six years. Steady growth in the regional oil & gas industry, coupled with the high technology adoption rate, is expected to drive the regional market over the forecast period.
The Middle East & Africa regional market for the burner management system is likely to witness the fastest growth over the forecast period.
Key Players
Siemens, Emerson Electric Co., Schneider Electric, ABB, Rockwell Automation, Inc., and Honeywell
Market Segmentation
Platform
Distributed Control System (DCS)
Programmable Logic Controller (PLC)
Fuel Type
Oil
Gas
Others
End-Use
Oil & Gas
Power
Chemical
Pharmaceutical
Others
Component
Hardware
Actuators & Controllers
Flame Detectors
Shut-Off Valves
Ignition Units
Alarms & Shutdowns
Software
System Size
Small
Medium
Large
Application
Single-Burner
Multiple-Burner
Regional
North America
The U.S.
Canada
Europe
U.K.
Germany
Asia Pacific
China
India
Japan
Latin America
Brazil
Mexico
Middle East & Africa
The Burner Management System market research report covers definition, classification, product classification, product application, development trend, product technology, competitive landscape, industrial chain structure, industry overview, national policy and planning analysis of the industry, the latest dynamic analysis, etc., and also includes major. The study includes drivers and restraints of the global market. It covers the impact of these drivers and restraints on the demand during the forecast period. The report also highlights opportunities in the market at the global level.
The report provides size (in terms of volume and value) of Burner Management System market for the base year 2020 and the forecast between 2021 and 2030. Market numbers have been estimated based on form and application. Market size and forecast for each application segment have been provided for the global and regional market.
This report focuses on the global Burner Management System market status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Burner Management System market development in United States, Europe and China.
It is pertinent to consider that in a volatile global economy, we haven’t just conducted Burner Management System market forecasts in terms of CAGR, but also studied the market based on key parameters, including Year-on-Year (Y-o-Y) growth, to comprehend the certainty of the market and to find and present the lucrative opportunities in market.
In terms of production side, this report researches the Burner Management System capacity, production, value, ex-factory price, growth rate, market share for major manufacturers, regions (or countries) and type.
In terms of consumption side, this report focuses on the consumption of Burner Management System by regions (countries) and application.
Buyers of the report will have access to verified market figures, including global market size in terms of revenue and volume. As part of production analysis, the authors of the report have provided reliable estimations and calculations for global revenue and volume by Type segment of the global Burner Management System market. These figures have been provided in terms of both revenue and volume for the period 2017 to 2030. Additionally, the report provides accurate figures for production by region in terms of revenue as well as volume for the same period. The report also includes production capacity statistics for the same period.
With regard to production bases and technologies, the research in this report covers the production time, base distribution, technical parameters, research and development trends, technology sources, and sources of raw materials of major Burner Management System market companies.
Regarding the analysis of the industry chain, the research of this report covers the raw materials and equipment of Burner Management System market upstream, downstream customers, marketing channels, industry development trends and investment strategy recommendations. The more specific analysis also includes the main application areas of market and consumption, major regions and Consumption, major Chinese producers, distributors, raw material suppliers, equipment providers and their contact information, industry chain relationship analysis.
The research in this report also includes product parameters, production process, cost structure, and data information classified by region, technology and application. Finally, the paper model new project SWOT analysis and investment feasibility study of the case model.
Overall, this is an in-depth research report specifically for the Burner Management System industry. The research center uses an objective and fair way to conduct an in-depth analysis of the development trend of the industry, providing support and evidence for customer competition analysis, development planning, and investment decision-making. In the course of operation, the project has received support and assistance from technicians and marketing personnel in various links of the industry chain.
Burner Management System market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, global presence, production sites and facilities, production capacities, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies’ focus related to Burner Management System market.
Prominent players in the market are predicted to face tough competition from the new entrants. However, some of the key players are targeting to acquire the startup companies in order to maintain their dominance in the global market. For a detailed analysis of key companies, their strengths, weaknesses, threats, and opportunities are measured in the report by using industry-standard tools such as the SWOT analysis. Regional coverage of key companies is covered in the report to measure their dominance. Key manufacturers of Burner Management System market are focusing on introducing new products to meet the needs of the patrons. The feasibility of new products is also measured by using industry-standard tools.
Key companies are increasing their investments in research and development activities for the discovery of new products. There has also been a rise in the government funding for the introduction of new Burner Management System market. These factors have benefited the growth of the global market for Burner Management System. Going forward, key companies are predicted to benefit from the new product launches and the adoption of technological advancements. Technical advancements have benefited many industries and the global industry is not an exception.
New product launches and the expansion of already existing business are predicted to benefit the key players in maintaining their dominance in the global market for Burner Management System. The global market is segmented on the basis of region, application, en-users and product type. Based on region, the market is divided into North America, Europe, Asia-Pacific, Latin America and Middle East and Africa (MEA).
In this study, the years considered to estimate the market size of Burner Management System are as follows:
Reasons to Purchase this Report:
- Market segmentation analysis including qualitative and quantitative research incorporating the impact of economic and policy aspects
- Regional and country level analysis integrating the demand and supply forces that are influencing the growth of the market.
- Market value USD Million and volume Units Million data for each segment and sub-segment
- Competitive landscape involving the market share of major players, along with the new projects and strategies adopted by players in the past five years
- Comprehensive company profiles covering the product offerings, key financial information, recent developments, SWOT analysis, and strategies employed by the major market players
Research Methodology:
In-depth interviews and discussions were conducted with several key market participants and opinion leaders to compile the research report.
This research study involved the extensive usage of both primary and secondary data sources. The research process involved the study of various factors affecting the industry, including the government policy, market environment, competitive landscape, historical data, present trends in the market, technological innovation, upcoming technologies and the technical progress in related industry, and market risks, opportunities, market barriers and challenges. The following illustrative figure shows the market research methodology applied in this report.
The study objectives of this report are:
Chapter 1. Introduction
1.1. Research Objective
1.2. Scope of the Study
1.3. Definition
Chapter 2. Research Methodology
2.1. Research Approach
2.2. Data Sources
2.3. Assumptions & Limitations
Chapter 3. Executive Summary
3.1. Market Snapshot
Chapter 4. Market Variables and Scope
4.1. Introduction
4.2. Market Classification and Scope
4.3. Industry Value Chain Analysis
4.3.1. Raw Material Procurement Analysis
4.3.2. Sales and Distribution Channel Analysis
4.3.3. Downstream Buyer Analysis
Chapter 5. Market Dynamics Analysis and Trends
5.1. Market Dynamics
5.1.1. Market Drivers
5.1.2. Market Restraints
5.1.3. Market Opportunities
5.2. Porter’s Five Forces Analysis
5.2.1. Bargaining power of suppliers
5.2.2. Bargaining power of buyers
5.2.3. Threat of substitute
5.2.4. Threat of new entrants
5.2.5. Degree of competition
Chapter 6. Competitive Landscape
6.1.1. Company Market Share/Positioning Analysis
6.1.2. Key Strategies Adopted by Players
6.1.3. Vendor Landscape
6.1.3.1. List of Suppliers
6.1.3.2. List of Buyers
Chapter 7. Global Burner Management System Market, By Platform
7.1. Burner Management System Market, by Platform, 2021-2030
7.1.1. Distributed Control System (DCS)
7.1.1.1. Market Revenue and Forecast (2017-2030)
7.1.2. Programmable Logic Controller (PLC)
7.1.2.1. Market Revenue and Forecast (2017-2030)
Chapter 8. Global Burner Management System Market, By Fuel Type
8.1. Burner Management System Market, by Fuel Type, 2021-2030
8.1.1. Oil
8.1.1.1. Market Revenue and Forecast (2017-2030)
8.1.2. Gas
8.1.2.1. Market Revenue and Forecast (2017-2030)
8.1.3. Others
8.1.3.1. Market Revenue and Forecast (2017-2030)
Chapter 9. Global Burner Management System Market, By End-Use
9.1. Burner Management System Market, by End-Use, 2021-2030
9.1.1. Oil & Gas
9.1.1.1. Market Revenue and Forecast (2017-2030)
9.1.2. Power
9.1.2.1. Market Revenue and Forecast (2017-2030)
9.1.3. Chemical
9.1.3.1. Market Revenue and Forecast (2017-2030)
9.1.4. Pharmaceutical
9.1.4.1. Market Revenue and Forecast (2017-2030)
Chapter 10. Global Burner Management System Market, By Component
10.1. Burner Management System Market, by Component, 2021-2030
10.1.1. Hardware
10.1.1.1. Market Revenue and Forecast (2017-2030)
10.1.2. Software
10.1.2.1. Market Revenue and Forecast (2017-2030)
Chapter 11. Global Burner Management System Market, By System Size
11.1. Burner Management System Market, by System Size, 2021-2030
11.1.1. Small
11.1.1.1. Market Revenue and Forecast (2017-2030)
11.1.2. Medium
11.1.2.1. Market Revenue and Forecast (2017-2030)
11.1.3. Large
11.1.3.1. Market Revenue and Forecast (2017-2030)
Chapter 12. Global Burner Management System Market, By Application
12.1. Burner Management System Market, by Application, 2021-2030
12.1.1. Single-Burner
12.1.1.1. Market Revenue and Forecast (2017-2030)
12.1.2. Multiple-Burner
12.1.2.1. Market Revenue and Forecast (2017-2030)
Chapter 13. Global Burner Management System Market, Regional Estimates and Trend Forecast
13.1. North America
13.1.1. Market Revenue and Forecast, by Platform (2017-2030)
13.1.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.1.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.1.4. Market Revenue and Forecast, by Component (2017-2030)
13.1.5. Market Revenue and Forecast, by System Size (2017-2030)
13.1.6. Market Revenue and Forecast, by Application (2017-2030)
13.1.7. U.S.
13.1.7.1. Market Revenue and Forecast, by Platform (2017-2030)
13.1.7.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.1.7.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.1.7.4. Market Revenue and Forecast, by Component (2017-2030)
13.1.7.5. Market Revenue and Forecast, by System Size (2017-2030)
13.1.7.6. Market Revenue and Forecast, by Application (2017-2030)
13.1.8. Rest of North America
13.1.8.1. Market Revenue and Forecast, by Platform (2017-2030)
13.1.8.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.1.8.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.1.8.4. Market Revenue and Forecast, by Component (2017-2030)
13.1.8.5. Market Revenue and Forecast, by System Size (2017-2030)
13.1.8.6. Market Revenue and Forecast, by Application (2017-2030)
13.2. Europe
13.2.1. Market Revenue and Forecast, by Platform (2017-2030)
13.2.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.2.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.2.4. Market Revenue and Forecast, by Component (2017-2030)
13.2.5. Market Revenue and Forecast, by System Size (2017-2030)
13.2.6. Market Revenue and Forecast, by Application (2017-2030)
13.2.7. UK
13.2.7.1. Market Revenue and Forecast, by Platform (2017-2030)
13.2.7.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.2.7.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.2.7.4. Market Revenue and Forecast, by Component (2017-2030)
13.2.7.5. Market Revenue and Forecast, by System Size (2017-2030)
13.2.7.6. Market Revenue and Forecast, by Application (2017-2030)
13.2.8. Germany
13.2.8.1. Market Revenue and Forecast, by Platform (2017-2030)
13.2.8.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.2.8.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.2.8.4. Market Revenue and Forecast, by Component (2017-2030)
13.2.8.5. Market Revenue and Forecast, by System Size (2017-2030)
13.2.8.6. Market Revenue and Forecast, by Application (2017-2030)
13.2.9. France
13.2.9.1. Market Revenue and Forecast, by Platform (2017-2030)
13.2.9.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.2.9.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.2.9.4. Market Revenue and Forecast, by Component (2017-2030)
13.2.9.5. Market Revenue and Forecast, by System Size (2017-2030)
13.2.9.6. Market Revenue and Forecast, by Application (2017-2030)
13.2.10. Rest of Europe
13.2.10.1. Market Revenue and Forecast, by Platform (2017-2030)
13.2.10.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.2.10.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.2.10.4. Market Revenue and Forecast, by Component (2017-2030)
13.2.10.5. Market Revenue and Forecast, by System Size (2017-2030)
13.2.10.6. Market Revenue and Forecast, by Application (2017-2030)
13.3. APAC
13.3.1. Market Revenue and Forecast, by Platform (2017-2030)
13.3.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.3.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.3.4. Market Revenue and Forecast, by Component (2017-2030)
13.3.5. Market Revenue and Forecast, by System Size (2017-2030)
13.3.6. Market Revenue and Forecast, by Application (2017-2030)
13.3.7. India
13.3.7.1. Market Revenue and Forecast, by Platform (2017-2030)
13.3.7.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.3.7.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.3.7.4. Market Revenue and Forecast, by Component (2017-2030)
13.3.7.5. Market Revenue and Forecast, by System Size (2017-2030)
13.3.7.6. Market Revenue and Forecast, by Application (2017-2030)
13.3.8. China
13.3.8.1. Market Revenue and Forecast, by Platform (2017-2030)
13.3.8.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.3.8.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.3.8.4. Market Revenue and Forecast, by Component (2017-2030)
13.3.8.5. Market Revenue and Forecast, by System Size (2017-2030)
13.3.8.6. Market Revenue and Forecast, by Application (2017-2030)
13.3.9. Japan
13.3.9.1. Market Revenue and Forecast, by Platform (2017-2030)
13.3.9.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.3.9.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.3.9.4. Market Revenue and Forecast, by Component (2017-2030)
13.3.9.5. Market Revenue and Forecast, by System Size (2017-2030)
13.3.9.6. Market Revenue and Forecast, by Application (2017-2030)
13.3.10. Rest of APAC
13.3.10.1. Market Revenue and Forecast, by Platform (2017-2030)
13.3.10.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.3.10.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.3.10.4. Market Revenue and Forecast, by Component (2017-2030)
13.3.10.5. Market Revenue and Forecast, by System Size (2017-2030)
13.3.10.6. Market Revenue and Forecast, by Application (2017-2030)
13.4. MEA
13.4.1. Market Revenue and Forecast, by Platform (2017-2030)
13.4.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.4.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.4.4. Market Revenue and Forecast, by Component (2017-2030)
13.4.5. Market Revenue and Forecast, by System Size (2017-2030)
13.4.6. Market Revenue and Forecast, by Application (2017-2030)
13.4.7. GCC
13.4.7.1. Market Revenue and Forecast, by Platform (2017-2030)
13.4.7.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.4.7.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.4.7.4. Market Revenue and Forecast, by Component (2017-2030)
13.4.7.5. Market Revenue and Forecast, by System Size (2017-2030)
13.4.7.6. Market Revenue and Forecast, by Application (2017-2030)
13.4.8. North Africa
13.4.8.1. Market Revenue and Forecast, by Platform (2017-2030)
13.4.8.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.4.8.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.4.8.4. Market Revenue and Forecast, by Component (2017-2030)
13.4.8.5. Market Revenue and Forecast, by System Size (2017-2030)
13.4.8.6. Market Revenue and Forecast, by Application (2017-2030)
13.4.9. South Africa
13.4.9.1. Market Revenue and Forecast, by Platform (2017-2030)
13.4.9.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.4.9.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.4.9.4. Market Revenue and Forecast, by Component (2017-2030)
13.4.9.5. Market Revenue and Forecast, by System Size (2017-2030)
13.4.9.6. Market Revenue and Forecast, by Application (2017-2030)
13.4.10. Rest of MEA
13.4.10.1. Market Revenue and Forecast, by Platform (2017-2030)
13.4.10.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.4.10.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.4.10.4. Market Revenue and Forecast, by Component (2017-2030)
13.4.10.5. Market Revenue and Forecast, by System Size (2017-2030)
13.4.10.6. Market Revenue and Forecast, by Application (2017-2030)
13.5. Latin America
13.5.1. Market Revenue and Forecast, by Platform (2017-2030)
13.5.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.5.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.5.4. Market Revenue and Forecast, by Component (2017-2030)
13.5.5. Market Revenue and Forecast, by System Size (2017-2030)
13.5.6. Market Revenue and Forecast, by Application (2017-2030)
13.5.7. Brazil
13.5.7.1. Market Revenue and Forecast, by Platform (2017-2030)
13.5.7.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.5.7.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.5.7.4. Market Revenue and Forecast, by Component (2017-2030)
13.5.7.5. Market Revenue and Forecast, by System Size (2017-2030)
13.5.7.6. Market Revenue and Forecast, by Application (2017-2030)
13.5.8. Rest of LATAM
13.5.8.1. Market Revenue and Forecast, by Platform (2017-2030)
13.5.8.2. Market Revenue and Forecast, by Fuel Type (2017-2030)
13.5.8.3. Market Revenue and Forecast, by End-Use (2017-2030)
13.5.8.4. Market Revenue and Forecast, by Component (2017-2030)
13.5.8.5. Market Revenue and Forecast, by System Size (2017-2030)
13.5.8.6. Market Revenue and Forecast, by Application (2017-2030)
Chapter 14. Company Profiles
14.1. Siemens
14.1.1. Company Overview
14.1.2. Product Offerings
14.1.3. Financial Performance
14.1.4. Recent Initiatives
14.2. Emerson Electric Co
14.2.1. Company Overview
14.2.2. Product Offerings
14.2.3. Financial Performance
14.2.4. Recent Initiatives
14.3. Schneider Electric
14.3.1. Company Overview
14.3.2. Product Offerings
14.3.3. Financial Performance
14.3.4. Recent Initiatives
14.4. ABB
14.4.1. Company Overview
14.4.2. Product Offerings
14.4.3. Financial Performance
14.4.4. Recent Initiatives
14.5. Rockwell Automation, Inc
14.5.1. Company Overview
14.5.2. Product Offerings
14.5.3. Financial Performance
14.5.4. Recent Initiatives
14.6. Honeywell
14.6.1. Company Overview
14.6.2. Product Offerings
14.6.3. Financial Performance
14.6.4. Recent Initiatives
Chapter 15. Research Methodology
15.1. Primary Research
15.2. Secondary Research
15.3. Assumptions
Chapter 16. Appendix
16.1. About Us
16.2. Glossary of Terms