Business Process Management Market (By Solution: Automation, Process Modelling; By Application; By Deployment; By End-user) - Global Industry Analysis, Size, Share, Growth, Trends, Revenue, Regional Outlook and Forecast 2023-2032

The global business process management market size was estimated at around USD 14.6 billion in 2022 and it is projected to hit around USD 89.1 billion by 2032, growing at a CAGR of 19.83% from 2023 to 2032.

Business Process Management Market Size 2023 to 2032

Key Pointers

  • The automation segment of the business process management market by solution is expected to have the highest CAGR of 21.27% for the forecast period of 2023 to 2032.
  • Based on application, the IT segment is projected to have the highest business process management market share by 2032, also witnessing a high CAGR of 21.42% during the forecast period.
  • By deployment, the cloud-based segment of the market is projected to have the highest revenue share of 63.46% in 2022.
  • The SME segment of the business process management market by end-user is expected to have the highest growth rate from 2023 to 2032.
  • North American region is projected to have the highest revenue share of 38.74% in 2022.

Report Scope of the Business Process Management Market

Report Coverage Details
Market Size in 2022 USD 14.6 billion
Revenue Forecast by 2032 USD 89.1 billion
Growth rate from 2023 to 2032 CAGR of 19.83%
Base Year 2022
Forecast Period 2023 to 2032
Regions Covered North America, Europe, Asia Pacific, Latin America, Middle East & Africa
Companies Covered Accenture; Appian Corporation; Infosys Limited; International Business Machines Corporation; Open Text Corporation; Kissflow Inc.; Nintex Global Ltd.; Software AG; Tata Consultancy Services Limited; Pegasystems Inc.; Red Hat, Inc.; SAP SE; BP Logix; Inc.

 

An increase in the adoption of cloud-based BPM software is one of the major factors driving the growth of the BPM market. Cloud-based BPM is much more effective than traditional BPM in terms of offering a flexible IT environment. BPM solutions, available as SaaS in the cloud, require no installation and maintenance and provide full software capabilities. SaaS-based BPM platforms strengthen business units attributed to low code functionality, which also had its share in driving the use of the cloud-based BPM market by deployment.

Another major factor driving the growth of the BPM market is its increasing adoption the emerging economies, especially in countries like India, which has favorable government policies and a growing IT industry. As of February 2022, according to the India Brand Equity Foundation (IBEF), the BPM sector of India employs more than 1.4 million people, and it is one of the preferred destinations for BPM in the world and had 52% market share in the export of services in 2020. The country is also home to BPM providers such as Infosys Limited and Tata Consultancy Services Limited, among others. A similar case is also found in the Philippines, which has a competitive IT infrastructure and favorable government policies in terms of tax benefits. Thus, a significant percentage of the growth of the BPM market can be attributed to BPM adoption in emerging economies.

Security concerns are a significant aspect of decelerating the BPM market. BPM is vulnerable to a wide variety of cyberattacks which includes malware, data theft, and hacker attacks, among others; such an incident will be catastrophic for business as it would negatively impact the company’s reputation. BPM software with an added layer of protection has a lower efficiency in terms of delivery speed than BPM software with a lower layer of protection. Better delivery speed is attracting business towards BPM software with lesser security levels. However, this is a dangerous way to move ahead with an increase in data breaches resulting in financial loss to businesses. For instance, according to the Global DNS Threat Report 2020, Security breaches cost an average of USD 924,000 annually.

Integrating advanced technologies such as machine learning and artificial intelligence with BPM software enhances decision-making capabilities, and predictive analysis, ensuring compliance and security. Companies such as SAP SE, Infosys Limited, BP Logix, Inc., etc., offer BPM software incorporated with ML and AI technologies. Another key technology that has paved its way into BPM software is RPA (Robotic Process Automation); the combination enables the restructuring of the workforce, speeds up tasks, etc. For instance, in October 2020, Nintex Global Ltd. acquired K2 Software Inc, which has enabled the digital transformation of Nintex with RPA, workflows, and others. Many companies in the business process management market offer software incorporated with RPA, ML, AI, etc. This has further enhanced the capabilities of BPM, which has been a significant factor in the growth of the cloud endpoint management market.

Business Process Management Market Segmentations:

By Solution By Application By Deployment By End-use

Automation

Content & Document Management

Process Modelling

Content & Document Management

Monitoring & Optimization

Integration

Others

BFSI

IT

Retail

Manufacturing

Healthcare

Government & Defense

Others

Cloud

On-premise

SMEs

Large Enterprise

Frequently Asked Questions

The global business process management market size was reached at USD 14.6 billion in 2022 and it is projected to hit around USD 89.1 billion by 2032.

The global business process management market is growing at a compound annual growth rate (CAGR) of 19.83% from 2023 to 2032.

The North America region has accounted for the largest business process management market share in 2022.

Chapter 1. Introduction

1.1. Research Objective

1.2. Scope of the Study

1.3. Definition

Chapter 2. Research Methodology

2.1. Research Approach

2.2. Data Sources

2.3. Assumptions & Limitations

Chapter 3. Executive Summary

3.1. Market Snapshot

Chapter 4. Market Variables and Scope 

4.1. Introduction

4.2. Market Classification and Scope

4.3. Industry Value Chain Analysis

4.3.1. Raw Material Procurement Analysis 

4.3.2. Sales and Distribution Channel Analysis

4.3.3. Downstream Buyer Analysis

Chapter 5. COVID 19 Impact on Business Process Management Market 

5.1. COVID-19 Landscape: Business Process Management Industry Impact

5.2. COVID 19 - Impact Assessment for the Industry

5.3. COVID 19 Impact: Global Major Government Policy

5.4. Market Trends and Opportunities in the COVID-19 Landscape

Chapter 6. Market Dynamics Analysis and Trends

6.1. Market Dynamics

6.1.1. Market Drivers

6.1.2. Market Restraints

6.1.3. Market Opportunities

6.2. Porter’s Five Forces Analysis

6.2.1. Bargaining power of suppliers

6.2.2. Bargaining power of buyers

6.2.3. Threat of substitute

6.2.4. Threat of new entrants

6.2.5. Degree of competition

Chapter 7. Competitive Landscape

7.1.1. Company Market Share/Positioning Analysis

7.1.2. Key Strategies Adopted by Players

7.1.3. Vendor Landscape

7.1.3.1. List of Suppliers

7.1.3.2. List of Buyers

Chapter 8. Global Business Process Management Market, By Automation

8.1. Business Process Management Market, by Solution, 2023-2032

8.1.1. Automation

8.1.1.1. Market Revenue and Forecast (2020-2032)

8.1.2. Content & Document Management

8.1.2.1. Market Revenue and Forecast (2020-2032)

8.1.3. Process Modelling

8.1.3.1. Market Revenue and Forecast (2020-2032)

8.1.4. Content & Document Management

8.1.4.1. Market Revenue and Forecast (2020-2032)

8.1.5. Monitoring & Optimization

8.1.5.1. Market Revenue and Forecast (2020-2032)

8.1.6. Integration

8.1.6.1. Market Revenue and Forecast (2020-2032)

8.1.7. Others

8.1.7.1. Market Revenue and Forecast (2020-2032)

Chapter 9. Global Business Process Management Market, By Application

9.1. Business Process Management Market, by Application, 2023-2032

9.1.1. BFSI

9.1.1.1. Market Revenue and Forecast (2020-2032)

9.1.2. IT

9.1.2.1. Market Revenue and Forecast (2020-2032)

9.1.3. Retail

9.1.3.1. Market Revenue and Forecast (2020-2032)

9.1.4. Manufacturing

9.1.4.1. Market Revenue and Forecast (2020-2032)

9.1.5. Healthcare

9.1.5.1. Market Revenue and Forecast (2020-2032)

9.1.5. Government & Defense

9.1.5.1. Market Revenue and Forecast (2020-2032)

9.1.5. Others

9.1.5.1. Market Revenue and Forecast (2020-2032)

Chapter 10. Global Business Process Management Market, By Deployment 

10.1. Business Process Management Market, by Deployment, 2023-2032

10.1.1. Cloud

10.1.1.1. Market Revenue and Forecast (2020-2032)

10.1.2. On-premise

10.1.2.1. Market Revenue and Forecast (2020-2032)

Chapter 11. Global Business Process Management Market, By End-use 

11.1. Business Process Management Market, by End-use, 2023-2032

11.1.1. SMEs

11.1.1.1. Market Revenue and Forecast (2020-2032)

11.1.2. Large Enterprise

11.1.2.1. Market Revenue and Forecast (2020-2032)

Chapter 12. Global Business Process Management Market, Regional Estimates and Trend Forecast

12.1. North America

12.1.1. Market Revenue and Forecast, by Solution (2020-2032)

12.1.2. Market Revenue and Forecast, by Application (2020-2032)

12.1.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.1.4. Market Revenue and Forecast, by End-use (2020-2032)

12.1.5. U.S.

12.1.5.1. Market Revenue and Forecast, by Solution (2020-2032)

12.1.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.1.5.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.1.5.4. Market Revenue and Forecast, by End-use (2020-2032)

12.1.6. Rest of North America

12.1.6.1. Market Revenue and Forecast, by Solution (2020-2032)

12.1.6.2. Market Revenue and Forecast, by Application (2020-2032)

12.1.6.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.1.6.4. Market Revenue and Forecast, by End-use (2020-2032)

12.2. Europe

12.2.1. Market Revenue and Forecast, by Solution (2020-2032)

12.2.2. Market Revenue and Forecast, by Application (2020-2032)

12.2.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.2.4. Market Revenue and Forecast, by End-use (2020-2032)

12.2.5. UK

12.2.5.1. Market Revenue and Forecast, by Solution (2020-2032)

12.2.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.2.5.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.2.5.4. Market Revenue and Forecast, by End-use (2020-2032)

12.2.6. Germany

12.2.6.1. Market Revenue and Forecast, by Solution (2020-2032)

12.2.6.2. Market Revenue and Forecast, by Application (2020-2032)

12.2.6.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.2.6.4. Market Revenue and Forecast, by End-use (2020-2032)

12.2.7. France

12.2.7.1. Market Revenue and Forecast, by Solution (2020-2032)

12.2.7.2. Market Revenue and Forecast, by Application (2020-2032)

12.2.7.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.2.7.4. Market Revenue and Forecast, by End-use (2020-2032)

12.2.8. Rest of Europe

12.2.8.1. Market Revenue and Forecast, by Solution (2020-2032)

12.2.8.2. Market Revenue and Forecast, by Application (2020-2032)

12.2.8.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.2.8.4. Market Revenue and Forecast, by End-use (2020-2032)

12.3. APAC

12.3.1. Market Revenue and Forecast, by Solution (2020-2032)

12.3.2. Market Revenue and Forecast, by Application (2020-2032)

12.3.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.3.4. Market Revenue and Forecast, by End-use (2020-2032)

12.3.5. India

12.3.5.1. Market Revenue and Forecast, by Solution (2020-2032)

12.3.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.3.5.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.3.5.4. Market Revenue and Forecast, by End-use (2020-2032)

12.3.6. China

12.3.6.1. Market Revenue and Forecast, by Solution (2020-2032)

12.3.6.2. Market Revenue and Forecast, by Application (2020-2032)

12.3.6.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.3.6.4. Market Revenue and Forecast, by End-use (2020-2032)

12.3.7. Japan

12.3.7.1. Market Revenue and Forecast, by Solution (2020-2032)

12.3.7.2. Market Revenue and Forecast, by Application (2020-2032)

12.3.7.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.3.7.4. Market Revenue and Forecast, by End-use (2020-2032)

12.3.8. Rest of APAC

12.3.8.1. Market Revenue and Forecast, by Solution (2020-2032)

12.3.8.2. Market Revenue and Forecast, by Application (2020-2032)

12.3.8.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.3.8.4. Market Revenue and Forecast, by End-use (2020-2032)

12.4. MEA

12.4.1. Market Revenue and Forecast, by Solution (2020-2032)

12.4.2. Market Revenue and Forecast, by Application (2020-2032)

12.4.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.4.4. Market Revenue and Forecast, by End-use (2020-2032)

12.4.5. GCC

12.4.5.1. Market Revenue and Forecast, by Solution (2020-2032)

12.4.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.4.5.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.4.5.4. Market Revenue and Forecast, by End-use (2020-2032)

12.4.6. North Africa

12.4.6.1. Market Revenue and Forecast, by Solution (2020-2032)

12.4.6.2. Market Revenue and Forecast, by Application (2020-2032)

12.4.6.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.4.6.4. Market Revenue and Forecast, by End-use (2020-2032)

12.4.7. South Africa

12.4.7.1. Market Revenue and Forecast, by Solution (2020-2032)

12.4.7.2. Market Revenue and Forecast, by Application (2020-2032)

12.4.7.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.4.7.4. Market Revenue and Forecast, by End-use (2020-2032)

12.4.8. Rest of MEA

12.4.8.1. Market Revenue and Forecast, by Solution (2020-2032)

12.4.8.2. Market Revenue and Forecast, by Application (2020-2032)

12.4.8.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.4.8.4. Market Revenue and Forecast, by End-use (2020-2032)

12.5. Latin America

12.5.1. Market Revenue and Forecast, by Solution (2020-2032)

12.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.5.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.5.4. Market Revenue and Forecast, by End-use (2020-2032)

12.5.5. Brazil

12.5.5.1. Market Revenue and Forecast, by Solution (2020-2032)

12.5.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.5.5.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.5.5.4. Market Revenue and Forecast, by End-use (2020-2032)

12.5.6. Rest of LATAM

12.5.6.1. Market Revenue and Forecast, by Solution (2020-2032)

12.5.6.2. Market Revenue and Forecast, by Application (2020-2032)

12.5.6.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.5.6.4. Market Revenue and Forecast, by End-use (2020-2032)

Chapter 13. Company Profiles

13.1. Accenture

13.1.1. Company Overview

13.1.2. Product Offerings

13.1.3. Financial Performance

13.1.4. Recent Initiatives

13.2. Appian Corporation

13.2.1. Company Overview

13.2.2. Product Offerings

13.2.3. Financial Performance

13.2.4. Recent Initiatives

13.3. Infosys Limited

13.3.1. Company Overview

13.3.2. Product Offerings

13.3.3. Financial Performance

13.3.4. Recent Initiatives

13.4. International Business Machines Corporation

13.4.1. Company Overview

13.4.2. Product Offerings

13.4.3. Financial Performance

13.4.4. Recent Initiatives

13.5. Open Text Corporation

13.5.1. Company Overview

13.5.2. Product Offerings

13.5.3. Financial Performance

13.5.4. Recent Initiatives

13.6. Kissflow Inc.

13.6.1. Company Overview

13.6.2. Product Offerings

13.6.3. Financial Performance

13.6.4. Recent Initiatives

13.7. Nintex Global Ltd.

13.7.1. Company Overview

13.7.2. Product Offerings

13.7.3. Financial Performance

13.7.4. Recent Initiatives

13.8. Software AG

13.8.1. Company Overview

13.8.2. Product Offerings

13.8.3. Financial Performance

13.8.4. Recent Initiatives

13.9. Tata Consultancy Services Limited

13.9.1. Company Overview

13.9.2. Product Offerings

13.9.3. Financial Performance

13.9.4. Recent Initiatives

13.10. Pegasystems Inc.

13.10.1. Company Overview

13.10.2. Product Offerings

13.10.3. Financial Performance

13.10.4. Recent Initiatives

Chapter 14. Research Methodology

14.1. Primary Research

14.2. Secondary Research

14.3. Assumptions

Chapter 15. Appendix

15.1. About Us

15.2. Glossary of Terms

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