Healthcare CRM Market (By Product: Individual healthcare CRM, Referral healthcare CRM, Individual and referral healthcare CRM; By Application: Community outreach, Case coordination, Case management, Relationship management: Technology: Cloud-based, Mobile, Social, Collaborative, Predictive; By End Use: Payers, Providers, Life Sciences) - Global Industry Analysis, Size, Share, Trends, Growth, Production, Consumption, Revenue, Company Analysis and Forecast 2023-2032

Chapter 1. Introduction

1.1. Research Objective

1.2. Scope of the Study

1.3. Definition

Chapter 2. Research Methodology

2.1. Research Approach

2.2. Data Sources

2.3. Assumptions & Limitations

Chapter 3. Executive Summary

3.1. Market Snapshot

Chapter 4. Market Variables and Scope 

4.1. Introduction

4.2. Market Classification and Scope

4.3. Industry Value Chain Analysis

4.3.1. Raw Material Procurement Analysis 

4.3.2. Sales and Distribution Channel Analysis

4.3.3. Downstream Buyer Analysis

Chapter 5. COVID 19 Impact on Healthcare CRM Market 

5.1. COVID-19 Landscape: Healthcare CRM Industry Impact

5.2. COVID 19 - Impact Assessment for the Industry

5.3. COVID 19 Impact: Global Major Government Policy

5.4. Market Trends and Opportunities in the COVID-19 Landscape

Chapter 6. Market Dynamics Analysis and Trends

6.1. Market Dynamics

6.1.1. Market Drivers

6.1.2. Market Restraints

6.1.3. Market Opportunities

6.2. Porter’s Five Forces Analysis

6.2.1. Bargaining power of suppliers

6.2.2. Bargaining power of buyers

6.2.3. Threat of substitute

6.2.4. Threat of new entrants

6.2.5. Degree of competition

Chapter 7. Competitive Landscape

7.1.1. Company Market Share/Positioning Analysis

7.1.2. Key Strategies Adopted by Players

7.1.3. Vendor Landscape

7.1.3.1. List of Suppliers

7.1.3.2. List of Buyers

Chapter 8. Global Healthcare CRM Market, By Product

8.1. Healthcare CRM Market, by Product, 2023-2032

8.1.1. Individual

8.1.1.1. Market Revenue and Forecast (2020-2032)

8.1.2. Referral

8.1.2.1. Market Revenue and Forecast (2020-2032)

8.1.3. Individual and referral

8.1.3.1. Market Revenue and Forecast (2020-2032)

Chapter 9. Global Healthcare CRM Market, By Application

9.1. Healthcare CRM Market, by Application, 2023-2032

9.1.1. Community Outreach

9.1.1.1. Market Revenue and Forecast (2020-2032)

9.1.2. Case Coordination

9.1.2.1. Market Revenue and Forecast (2020-2032)

9.1.3. Case management

9.1.3.1. Market Revenue and Forecast (2020-2032)

9.1.4. Relationship management

9.1.4.1. Market Revenue and Forecast (2020-2032)

Chapter 10. Global Healthcare CRM Market, By End-use 

10.1. Healthcare CRM Market, by End-use, 2023-2032

10.1.1. Payers

10.1.1.1. Market Revenue and Forecast (2020-2032)

10.1.2. Providers

10.1.2.1. Market Revenue and Forecast (2020-2032)

10.1.3. Life Science Companies

10.1.3.1. Market Revenue and Forecast (2020-2032)

Chapter 11. Global Healthcare CRM Market, By Technology 

11.1. Healthcare CRM Market, by Technology, 2023-2032

11.1.1. Cloud-Based

11.1.1.1. Market Revenue and Forecast (2020-2032)

11.1.2. Mobile

11.1.2.1. Market Revenue and Forecast (2020-2032)

11.1.3. Social

11.1.3.1. Market Revenue and Forecast (2020-2032)

11.1.4. Collaborative

11.1.4.1. Market Revenue and Forecast (2020-2032)

11.1.5. Predictive

11.1.5.1. Market Revenue and Forecast (2020-2032)

Chapter 12. Global Healthcare CRM Market, Regional Estimates and Trend Forecast

12.1. North America

12.1.1. Market Revenue and Forecast, by Product (2020-2032)

12.1.2. Market Revenue and Forecast, by Application (2020-2032)

12.1.3. Market Revenue and Forecast, by End-use (2020-2032)

12.1.4. Market Revenue and Forecast, by Technology (2020-2032)

12.1.5. U.S.

12.1.5.1. Market Revenue and Forecast, by Product (2020-2032)

12.1.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.1.5.3. Market Revenue and Forecast, by End-use (2020-2032)

12.1.5.4. Market Revenue and Forecast, by Technology (2020-2032)

12.1.6. Rest of North America

12.1.6.1. Market Revenue and Forecast, by Product (2020-2032)

12.1.6.2. Market Revenue and Forecast, by Application (2020-2032)

12.1.6.3. Market Revenue and Forecast, by End-use (2020-2032)

12.1.6.4. Market Revenue and Forecast, by Technology (2020-2032)

12.2. Europe

12.2.1. Market Revenue and Forecast, by Product (2020-2032)

12.2.2. Market Revenue and Forecast, by Application (2020-2032)

12.2.3. Market Revenue and Forecast, by End-use (2020-2032)

12.2.4. Market Revenue and Forecast, by Technology (2020-2032)

12.2.5. UK

12.2.5.1. Market Revenue and Forecast, by Product (2020-2032)

12.2.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.2.5.3. Market Revenue and Forecast, by End-use (2020-2032)

12.2.5.4. Market Revenue and Forecast, by Technology (2020-2032)

12.2.6. Germany

12.2.6.1. Market Revenue and Forecast, by Product (2020-2032)

12.2.6.2. Market Revenue and Forecast, by Application (2020-2032)

12.2.6.3. Market Revenue and Forecast, by End-use (2020-2032)

12.2.6.4. Market Revenue and Forecast, by Technology (2020-2032)

12.2.7. France

12.2.7.1. Market Revenue and Forecast, by Product (2020-2032)

12.2.7.2. Market Revenue and Forecast, by Application (2020-2032)

12.2.7.3. Market Revenue and Forecast, by End-use (2020-2032)

12.2.7.4. Market Revenue and Forecast, by Technology (2020-2032)

12.2.8. Rest of Europe

12.2.8.1. Market Revenue and Forecast, by Product (2020-2032)

12.2.8.2. Market Revenue and Forecast, by Application (2020-2032)

12.2.8.3. Market Revenue and Forecast, by End-use (2020-2032)

12.2.8.4. Market Revenue and Forecast, by Technology (2020-2032)

12.3. APAC

12.3.1. Market Revenue and Forecast, by Product (2020-2032)

12.3.2. Market Revenue and Forecast, by Application (2020-2032)

12.3.3. Market Revenue and Forecast, by End-use (2020-2032)

12.3.4. Market Revenue and Forecast, by Technology (2020-2032)

12.3.5. India

12.3.5.1. Market Revenue and Forecast, by Product (2020-2032)

12.3.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.3.5.3. Market Revenue and Forecast, by End-use (2020-2032)

12.3.5.4. Market Revenue and Forecast, by Technology (2020-2032)

12.3.6. China

12.3.6.1. Market Revenue and Forecast, by Product (2020-2032)

12.3.6.2. Market Revenue and Forecast, by Application (2020-2032)

12.3.6.3. Market Revenue and Forecast, by End-use (2020-2032)

12.3.6.4. Market Revenue and Forecast, by Technology (2020-2032)

12.3.7. Japan

12.3.7.1. Market Revenue and Forecast, by Product (2020-2032)

12.3.7.2. Market Revenue and Forecast, by Application (2020-2032)

12.3.7.3. Market Revenue and Forecast, by End-use (2020-2032)

12.3.7.4. Market Revenue and Forecast, by Technology (2020-2032)

12.3.8. Rest of APAC

12.3.8.1. Market Revenue and Forecast, by Product (2020-2032)

12.3.8.2. Market Revenue and Forecast, by Application (2020-2032)

12.3.8.3. Market Revenue and Forecast, by End-use (2020-2032)

12.3.8.4. Market Revenue and Forecast, by Technology (2020-2032)

12.4. MEA

12.4.1. Market Revenue and Forecast, by Product (2020-2032)

12.4.2. Market Revenue and Forecast, by Application (2020-2032)

12.4.3. Market Revenue and Forecast, by End-use (2020-2032)

12.4.4. Market Revenue and Forecast, by Technology (2020-2032)

12.4.5. GCC

12.4.5.1. Market Revenue and Forecast, by Product (2020-2032)

12.4.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.4.5.3. Market Revenue and Forecast, by End-use (2020-2032)

12.4.5.4. Market Revenue and Forecast, by Technology (2020-2032)

12.4.6. North Africa

12.4.6.1. Market Revenue and Forecast, by Product (2020-2032)

12.4.6.2. Market Revenue and Forecast, by Application (2020-2032)

12.4.6.3. Market Revenue and Forecast, by End-use (2020-2032)

12.4.6.4. Market Revenue and Forecast, by Technology (2020-2032)

12.4.7. South Africa

12.4.7.1. Market Revenue and Forecast, by Product (2020-2032)

12.4.7.2. Market Revenue and Forecast, by Application (2020-2032)

12.4.7.3. Market Revenue and Forecast, by End-use (2020-2032)

12.4.7.4. Market Revenue and Forecast, by Technology (2020-2032)

12.4.8. Rest of MEA

12.4.8.1. Market Revenue and Forecast, by Product (2020-2032)

12.4.8.2. Market Revenue and Forecast, by Application (2020-2032)

12.4.8.3. Market Revenue and Forecast, by End-use (2020-2032)

12.4.8.4. Market Revenue and Forecast, by Technology (2020-2032)

12.5. Latin America

12.5.1. Market Revenue and Forecast, by Product (2020-2032)

12.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.5.3. Market Revenue and Forecast, by End-use (2020-2032)

12.5.4. Market Revenue and Forecast, by Technology (2020-2032)

12.5.5. Brazil

12.5.5.1. Market Revenue and Forecast, by Product (2020-2032)

12.5.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.5.5.3. Market Revenue and Forecast, by End-use (2020-2032)

12.5.5.4. Market Revenue and Forecast, by Technology (2020-2032)

12.5.6. Rest of LATAM

12.5.6.1. Market Revenue and Forecast, by Product (2020-2032)

12.5.6.2. Market Revenue and Forecast, by Application (2020-2032)

12.5.6.3. Market Revenue and Forecast, by End-use (2020-2032)

12.5.6.4. Market Revenue and Forecast, by Technology (2020-2032)

Chapter 13. Company Profiles

13.1. IBM

13.1.1. Company Overview

13.1.2. Product Offerings

13.1.3. Financial Performance

13.1.4. Recent Initiatives

13.2. salesforce.com

13.2.1. Company Overview

13.2.2. Product Offerings

13.2.3. Financial Performance

13.2.4. Recent Initiatives

13.3. Siemens Healthineers

13.3.1. Company Overview

13.3.2. Product Offerings

13.3.3. Financial Performance

13.3.4. Recent Initiatives

13.4. SAP

13.4.1. Company Overview

13.4.2. Product Offerings

13.4.3. Financial Performance

13.4.4. Recent Initiatives

13.5. Accenture

13.5.1. Company Overview

13.5.2. Product Offerings

13.5.3. Financial Performance

13.5.4. Recent Initiatives

13.6. Oracle

13.6.1. Company Overview

13.6.2. Product Offerings

13.6.3. Financial Performance

13.6.4. Recent Initiatives

13.7. Microsoft

13.7.1. Company Overview

13.7.2. Product Offerings

13.7.3. Financial Performance

13.7.4. Recent Initiatives

13.8. Amdocs Ltd.

13.8.1. Company Overview

13.8.2. Product Offerings

13.8.3. Financial Performance

13.8.4. Recent Initiatives

13.9. Anthelio Healthcare Solutions

13.9.1. Company Overview

13.9.2. Product Offerings

13.9.3. Financial Performance

13.9.4. Recent Initiatives

13.10. AllScripts Healthcare Solutions Inc.

13.10.1. Company Overview

13.10.2. Product Offerings

13.10.3. Financial Performance

13.10.4. Recent Initiatives

Chapter 14. Research Methodology

14.1. Primary Research

14.2. Secondary Research

14.3. Assumptions

Chapter 15. Appendix

15.1. About Us

15.2. Glossary of Terms

Frequently Asked Questions

The global healthcare CRM market size was reached at USD 14.28 billion in 2022 and it is projected to hit around USD 37.14 billion by 2032.

The global healthcare CRM market is growing at a compound annual growth rate (CAGR) of 10.03% from 2023 to 2032.

The North America region has accounted for the largest Healthcare CRM market share in 2022.

Report Details

  • Report Code:37878
  • Category:Healthcare
  • No. of Pages:250
  • Format:PDF/PPT/Excel
  • Published:October 2023
  • Historical Year:2021-2022
  • Base Year:2023
  • Estimated Year:2024-2033

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