IT Professional Services Market Size, Share, Growth, Trends | Report 2023-2032
The global IT professional services market was estimated at USD 821.6 billion in 2022 and it is expected to surpass around USD 1970.15 billion by 2032, poised to grow at a CAGR of 9.14% from 2023 to 2032.
Key Pointers
| Report Coverage | Details |
| Market Size in 2022 | USD 821.6 billion |
| Revenue Forecast by 2032 | USD 1970.15 billion |
| Growth rate from 2023 to 2032 | CAGR of 9.14% |
| Base Year | 2022 |
| Forecast Period | 2023 to 2032 |
| Regions Covered | North America, Europe, Asia Pacific, Latin America, Middle East & Africa |
| Companies Covered | Accenture; Datto, Inc.; Capgemini; International Business Machines Corporation; DXC Technology Company; FUJITSU; Hewlett Packard Enterprise Development LP; Microsoft; Oracle; VMware, Inc. |
The rise of automation to eliminate mundane tasks and radical shift in customer demand such as customized pricing and enhanced customer experience are pushing enterprises to implement IT services across the globe and the increasing need for operational efficiency in the professional service firm. Additionally, the COVID-19 pandemic tested the professional services industry by forcing them to implement remote working at a large scale and adjust their business strategies to rapidly changing market conditions. COVID-19 accelerated several technological changes across industries, firms countered the pandemic with the help of technology by focusing on resource management and talent acquisition.
Professional services software’s fundamental functions are invoice & expense management, resource allocation, project management, and automated billing. The software also plays a dynamic role in instituting robust communication between internal stakeholders of the business, automating several time-consuming tasks, profit margin expansion, and supporting the market growth. For instance, in April 2022, Amazon Web Services, Inc., a cloud computing & storage service provider, launched Amazon Aurora Serverless v2, which can scale thousands of transactions in a fraction of a second. The Amazon Aurora Serverless v2 consistently governs & adjusts the database & its capacity to provide a sufficient amount of data to applications on demand.
Professional service firms can provide a variety of services, including consultation, audit and accounting, implementation support, and financial risk protection. They provide analytic capabilities as well as a foundation for managing business information. It is difficult to compete in today's market with data silos and legacy tools, so organizations rely on IT professional services to use advanced tools. These tools facilitate resource sharing, automate delivery processes, and provide accurate insights, all of which will propel the market forward.
Most governments focus on digitalizing their economic operations, which is anticipated to create robust market opportunities for professional services automation software. Various governments, such as Canada, India, Germany, and Saudi Arabia, are supporting regional market players to accelerate economic growth. For instance, in March 2022, the Government of Canada established Canada digital adoption program (CDAP) with an investment of USD 4 billion to assist small and medium-sized enterprises (SMEs) in adopting digital technologies. Under this program, the SMEs will receive USD 2,400 microgrant to cover the costs related to their e-commerce business such as social media advertising, website development, and other automated web actions.
The increased competition and digitalization are pushing enterprises to engage with professional service providers. IT professional service providers provide a streamlined and standardized approach to the administrative processes of the organization, assisting in the digital transformation of the organization's operations. For instance, in February 2022, Amazon Web Services, Inc. announced AWS local zones and infrastructure deployment global expansion in 16 U.S. cities with around 30 new local zones. These infrastructure deployments will assist AWS to expand its database, computing, storage, and other services to a large population from multiple industries. These developments would further drive the industry’s growth.
IT Professional Services Market Segmentations:
| By Type | By Deployment | By Enterprise Size | By End-use |
|
Project-oriented Services ITO Services IT Support & Training Services Enterprise Cloud Computing Services |
On-premise Cloud |
Small & Medium Enterprises (SMEs) Large Enterprises |
Technology Companies Consulting Companies Marketing & Communication Companies Others (Architectural & Engineering Companies, Scientific Research Organizations, Educational Institutions, and Hospitality Industry) |
Chapter 1. Introduction
1.1. Research Objective
1.2. Scope of the Study
1.3. Definition
Chapter 2. Research Methodology
2.1. Research Approach
2.2. Data Sources
2.3. Assumptions & Limitations
Chapter 3. Executive Summary
3.1. Market Snapshot
Chapter 4. Market Variables and Scope
4.1. Introduction
4.2. Market Classification and Scope
4.3. Industry Value Chain Analysis
4.3.1. Raw Material Procurement Analysis
4.3.2. Sales and Distribution Channel Analysis
4.3.3. Downstream Buyer Analysis
Chapter 5. COVID 19 Impact on IT Professional Services Market
5.1. COVID-19 Landscape: IT Professional Services Industry Impact
5.2. COVID 19 - Impact Assessment for the Industry
5.3. COVID 19 Impact: Global Major Government Policy
5.4. Market Trends and Opportunities in the COVID-19 Landscape
Chapter 6. Market Dynamics Analysis and Trends
6.1. Market Dynamics
6.1.1. Market Drivers
6.1.2. Market Restraints
6.1.3. Market Opportunities
6.2. Porter’s Five Forces Analysis
6.2.1. Bargaining power of suppliers
6.2.2. Bargaining power of buyers
6.2.3. Threat of substitute
6.2.4. Threat of new entrants
6.2.5. Degree of competition
Chapter 7. Competitive Landscape
7.1.1. Company Market Share/Positioning Analysis
7.1.2. Key Strategies Adopted by Players
7.1.3. Vendor Landscape
7.1.3.1. List of Suppliers
7.1.3.2. List of Buyers
Chapter 8. Global IT Professional Services Market, By Type
8.1. IT Professional Services Market, by Type, 2023-2032
8.1.1. Project-oriented Services
8.1.1.1. Market Revenue and Forecast (2020-2032)
8.1.2. ITO Services
8.1.2.1. Market Revenue and Forecast (2020-2032)
8.1.3. IT Support & Training Services
8.1.3.1. Market Revenue and Forecast (2020-2032)
8.1.4. Enterprise Cloud Computing Services
8.1.4.1. Market Revenue and Forecast (2020-2032)
Chapter 9. Global IT Professional Services Market, By Deployment
9.1. IT Professional Services Market, by Deployment, 2023-2032
9.1.1. On-premise
9.1.1.1. Market Revenue and Forecast (2020-2032)
9.1.2. Cloud
9.1.2.1. Market Revenue and Forecast (2020-2032)
Chapter 10. Global IT Professional Services Market, By Enterprise Size
10.1. IT Professional Services Market, by Enterprise Size, 2023-2032
10.1.1. Small & Medium Enterprises (SMEs)
10.1.1.1. Market Revenue and Forecast (2020-2032)
10.1.2. Large Enterprises
10.1.2.1. Market Revenue and Forecast (2020-2032)
Chapter 11. Global IT Professional Services Market, By End-use
11.1. IT Professional Services Market, by End-use, 2023-2032
11.1.1. Technology Companies
11.1.1.1. Market Revenue and Forecast (2020-2032)
11.1.2. Consulting Companies
11.1.2.1. Market Revenue and Forecast (2020-2032)
11.1.3. Marketing & Communication Companies
11.1.3.1. Market Revenue and Forecast (2020-2032)
11.1.4. Others (Architectural & Engineering Companies, Scientific Research Organizations, Educational Institutions, and Hospitality Industry)
11.1.4.1. Market Revenue and Forecast (2020-2032)
Chapter 12. Global IT Professional Services Market, Regional Estimates and Trend Forecast
12.1. North America
12.1.1. Market Revenue and Forecast, by Type (2020-2032)
12.1.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.1.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.1.4. Market Revenue and Forecast, by End-use (2020-2032)
12.1.5. U.S.
12.1.5.1. Market Revenue and Forecast, by Type (2020-2032)
12.1.5.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.1.5.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.1.5.4. Market Revenue and Forecast, by End-use (2020-2032)
12.1.6. Rest of North America
12.1.6.1. Market Revenue and Forecast, by Type (2020-2032)
12.1.6.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.1.6.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.1.6.4. Market Revenue and Forecast, by End-use (2020-2032)
12.2. Europe
12.2.1. Market Revenue and Forecast, by Type (2020-2032)
12.2.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.2.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.2.4. Market Revenue and Forecast, by End-use (2020-2032)
12.2.5. UK
12.2.5.1. Market Revenue and Forecast, by Type (2020-2032)
12.2.5.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.2.5.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.2.5.4. Market Revenue and Forecast, by End-use (2020-2032)
12.2.6. Germany
12.2.6.1. Market Revenue and Forecast, by Type (2020-2032)
12.2.6.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.2.6.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.2.6.4. Market Revenue and Forecast, by End-use (2020-2032)
12.2.7. France
12.2.7.1. Market Revenue and Forecast, by Type (2020-2032)
12.2.7.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.2.7.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.2.7.4. Market Revenue and Forecast, by End-use (2020-2032)
12.2.8. Rest of Europe
12.2.8.1. Market Revenue and Forecast, by Type (2020-2032)
12.2.8.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.2.8.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.2.8.4. Market Revenue and Forecast, by End-use (2020-2032)
12.3. APAC
12.3.1. Market Revenue and Forecast, by Type (2020-2032)
12.3.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.3.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.3.4. Market Revenue and Forecast, by End-use (2020-2032)
12.3.5. India
12.3.5.1. Market Revenue and Forecast, by Type (2020-2032)
12.3.5.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.3.5.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.3.5.4. Market Revenue and Forecast, by End-use (2020-2032)
12.3.6. China
12.3.6.1. Market Revenue and Forecast, by Type (2020-2032)
12.3.6.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.3.6.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.3.6.4. Market Revenue and Forecast, by End-use (2020-2032)
12.3.7. Japan
12.3.7.1. Market Revenue and Forecast, by Type (2020-2032)
12.3.7.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.3.7.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.3.7.4. Market Revenue and Forecast, by End-use (2020-2032)
12.3.8. Rest of APAC
12.3.8.1. Market Revenue and Forecast, by Type (2020-2032)
12.3.8.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.3.8.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.3.8.4. Market Revenue and Forecast, by End-use (2020-2032)
12.4. MEA
12.4.1. Market Revenue and Forecast, by Type (2020-2032)
12.4.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.4.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.4.4. Market Revenue and Forecast, by End-use (2020-2032)
12.4.5. GCC
12.4.5.1. Market Revenue and Forecast, by Type (2020-2032)
12.4.5.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.4.5.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.4.5.4. Market Revenue and Forecast, by End-use (2020-2032)
12.4.6. North Africa
12.4.6.1. Market Revenue and Forecast, by Type (2020-2032)
12.4.6.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.4.6.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.4.6.4. Market Revenue and Forecast, by End-use (2020-2032)
12.4.7. South Africa
12.4.7.1. Market Revenue and Forecast, by Type (2020-2032)
12.4.7.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.4.7.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.4.7.4. Market Revenue and Forecast, by End-use (2020-2032)
12.4.8. Rest of MEA
12.4.8.1. Market Revenue and Forecast, by Type (2020-2032)
12.4.8.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.4.8.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.4.8.4. Market Revenue and Forecast, by End-use (2020-2032)
12.5. Latin America
12.5.1. Market Revenue and Forecast, by Type (2020-2032)
12.5.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.5.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.5.4. Market Revenue and Forecast, by End-use (2020-2032)
12.5.5. Brazil
12.5.5.1. Market Revenue and Forecast, by Type (2020-2032)
12.5.5.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.5.5.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.5.5.4. Market Revenue and Forecast, by End-use (2020-2032)
12.5.6. Rest of LATAM
12.5.6.1. Market Revenue and Forecast, by Type (2020-2032)
12.5.6.2. Market Revenue and Forecast, by Deployment (2020-2032)
12.5.6.3. Market Revenue and Forecast, by Enterprise Size (2020-2032)
12.5.6.4. Market Revenue and Forecast, by End-use (2020-2032)
Chapter 13. Company Profiles
13.1. Accenture
13.1.1. Company Overview
13.1.2. Product Offerings
13.1.3. Financial Performance
13.1.4. Recent Initiatives
13.2. Datto, Inc.
13.2.1. Company Overview
13.2.2. Product Offerings
13.2.3. Financial Performance
13.2.4. Recent Initiatives
13.3. Capgemini
13.3.1. Company Overview
13.3.2. Product Offerings
13.3.3. Financial Performance
13.3.4. Recent Initiatives
13.4. International Business Machines Corporation
13.4.1. Company Overview
13.4.2. Product Offerings
13.4.3. Financial Performance
13.4.4. Recent Initiatives
13.5. DXC Technology Company
13.5.1. Company Overview
13.5.2. Product Offerings
13.5.3. Financial Performance
13.5.4. Recent Initiatives
13.6. FUJITSU
13.6.1. Company Overview
13.6.2. Product Offerings
13.6.3. Financial Performance
13.6.4. Recent Initiatives
13.7. Hewlett Packard Enterprise Development LP
13.7.1. Company Overview
13.7.2. Product Offerings
13.7.3. Financial Performance
13.7.4. Recent Initiatives
13.8. Microsoft
13.8.1. Company Overview
13.8.2. Product Offerings
13.8.3. Financial Performance
13.8.4. Recent Initiatives
13.9. Oracle
13.9.1. Company Overview
13.9.2. Product Offerings
13.9.3. Financial Performance
13.9.4. Recent Initiatives
13.10. VMware, Inc.
13.10.1. Company Overview
13.10.2. Product Offerings
13.10.3. Financial Performance
13.10.4. Recent Initiatives
Chapter 14. Research Methodology
14.1. Primary Research
14.2. Secondary Research
14.3. Assumptions
Chapter 15. Appendix
15.1. About Us
15.2. Glossary of Terms
Cross-segment Market Size and Analysis for
Mentioned Segments
Additional Company Profiles (Upto 5 With No Cost)
Additional Countries (Apart From Mentioned Countries)
Country/Region-specific Report
Go To Market Strategy
Region Specific Market DynamicsRegion Level Market Share Import Export AnalysisProduction AnalysisOthers