Legal Process Outsourcing Market Size, Share, Report 2023-2032
The global legal process outsourcing market size was estimated at around USD 13.69 billion in 2022 and it is projected to hit around USD 210.55 billion by 2032, growing at a CAGR of 31.43% from 2023 to 2032. The legal process outsourcing market in the United States was accounted for USD 0.11 billion in 2022.
Key Pointers
Report Scope of the Legal Process Outsourcing Market
| Report Coverage | Details |
| Revenue Share of Asia Pacific in 2022 | 72% |
| CAGR of Latin America from 2023 to 2032 | 31.05% |
| Revenue Forecast by 2032 | USD 210.55 billion |
| Growth Rate from 2023 to 2032 | CAGR of 31.43% |
| Base Year | 2022 |
| Forecast Period | 2023 to 2032 |
| Market Analysis (Terms Used) | Value (US$ Million/Billion) or (Volume/Units) |
| Companies Covered | Clairvolex; Clutch Group; Cobra Legal Solutions LLC; CPA Global Ltd.; Evalueserve; Exigent; Infosys Ltd; Integreon Managed Solutions Inc.; Legal Advantage LLC; Lex Outsourcing; Lexplosion Solutions Pvt. Ltd.; Lexsphere Pvt. Ltd.; Mindcrest Inc.; Pangea3; QuisLex Inc.; UnitedLex |
The legal process outsourcing (LPO) providers, once acquainted with organization’s business procedures, provide numerous services that include contract drafting and management, e-discovery, review and management, compliance assistance, litigation support, and patent support. LPOs have broad legal expertise and modern technologies that assist the organizations in the objective coding of documents, gathering and synthesizing facts, negotiations, and objective legal research. Players such as Mindcrest Inc., QuisLex Inc., Pangea3 (E&Y), and UnitedLex have been expanding their offerings beyond litigation and regulatory investigation support services to contract management and other corporate services.
Vendor selection is one of the key deciding factors for the success of an LPO program. On-shore or offshore outsourcing can be selected based on the type of services to be outsourced. Companies such as Syntel support organizations that look for innovative services and solutions to achieve operational competitiveness. Reference checks include investigating and interviewing principal lawyers as well as non-lawyers; in addition, the hiring practices of the vendor are examined to identify the quality of employees. Maintaining security through the process involves inspecting the provider’s security network as well as premises, along with signing non-disclosure agreements and related contractual clauses.
LPO allows law firms to outsource low-value activities and focus their in-house workforce on higher-value activities. Concerns in LPO adoption include security and confidentiality risks, as well as ensuring high quality. These concerns have been overcome through approaches such as certifications and building Service-Level Agreements (SLAs). Signing Non-Disclosure Agreements (NDA), as well as maintaining physical security using effective access control, which helps ensure data security and confidentiality.
Cost-saving, scalability, and flexibility offered by outsourcing legal services are expected to be the key driving force for the market over the next six years. Overall saving depends on the type and degree of service provided. The cost of legal services in markets such as India is less than that in North America. Outsourcing costs per hour have been reported to be as low as USD 50, which is expected to boost savings considerably. Moreover, infrastructure costs in other overseas markets such as India and South Africa are less than those of developed countries such as the U.S. and the U.K.
Location Insights
The offshore outsourcing segment led the market in 2022, accounting for more than 78% share of the global revenue. Outsourcing legal activities help organizations to manage time and workforce effectively. South Africa, India, and the Philippines are popular destinations for LPO, which have a considerable time difference from the U.S. and Europe. The time difference helps to provide an around-the-clock workforce, whenever required. Also, countries with common law systems in place would share the same basic legal framework. Thus, the Philippines and India have emerged as leading offshore LPO destinations.
The on-shore LPO market is expected to grow significantly at a CAGR of around 34.02% over the forecast period. On-shore outsourcing is expected to gain prominence on account of the growing perception among law firms that these service providers are better equipped than their offshore counterparts. Additional benefits such as better control over the operations, enhanced data security, shared regulatory framework, and sophisticated service delivery models are expected to impact the market for on-shore LPO providers favorably.
Service Insights
The e-discovery segment led the market in 2022, accounting for a global revenue share of around 23%. E-discovery is a time-consuming process that is best handled by a dedicated technical and legal expert. The total electronically stored information law firms need to handle in the upcoming years is expected to grow exponentially. Many firms try to manage e-discovery in-house or through third parties or through a combination of both.
Law firms have started outsourcing e-discovery for several reasons, including the benefit from legal technology expertise, lower expenses & recovered costs, data security, and faster & accurate data. For instance, the cost of ownership of an e-discovery function includes technology implementation, maintenance & employment training, salaries, and other overhead costs of the in-house support staff. The additional cost of deploying the software and hardware solutions alone costs around USD 200,000 annually. Thereby, LPO shall help in cutting down the high cost associated with the in-house e-Discovery solution.
Regional Insights
Asia Pacific led the market in 2022, accounting for more than 72% share of the global revenue. This high share can be attributed to the presence of key offshore locations in India and the Philippines. Asia Pacific LPO market is expected to expand at a CAGR of around 32.0% from 2023 to 2032. LPO in countries such as India provides quantifiable advantages; these include the availability of numerous English-speaking lawyers; whose pay rate is considerably lower than those of their U.S. counterparts. The high-level competency and experience of an LPO considerably improve the relationship with the client and enhance work output.
Latin America is expected to grow at a faster rate of around 31.05% from 2023 to 2032 thereby emerging as a nearshore alternative to services offered similar to that of India. Further, a large number of firms in the U.S. prefer to outsource repetitive legal activities, which is spurred by the growing legal industry in the North American region. Moreover, with the growing concerns regarding legal overheads in countries such as the U.K. and U.S., corporate firms aim to outsource specific legal proceedings through their legal representatives. However, legal regulations differ geographically, which is viewed as a barrier by cautious organizations considering the outsourcing of legal services.
Legal Process Outsourcing Market Segmentations:
By Location
By Service
By Regional
Chapter 1. Introduction
1.1. Research Objective
1.2. Scope of the Study
1.3. Definition
Chapter 2. Research Methodology
2.1. Research Approach
2.2. Data Sources
2.3. Assumptions & Limitations
Chapter 3. Executive Summary
3.1. Market Snapshot
Chapter 4. Market Variables and Scope
4.1. Introduction
4.2. Market Classification and Scope
4.3. Industry Value Chain Analysis
4.3.1. Raw Material Procurement Analysis
4.3.2. Sales and Distribution Channel Analysis
4.3.3. Downstream Buyer Analysis
Chapter 5. COVID 19 Impact on Legal Process Outsourcing Market
5.1. COVID-19 Landscape: Legal Process Outsourcing Industry Impact
5.2. COVID 19 - Impact Assessment for the Industry
5.3. COVID 19 Impact: Global Major Government Policy
5.4. Market Trends and Opportunities in the COVID-19 Landscape
Chapter 6. Market Dynamics Analysis and Trends
6.1. Market Dynamics
6.1.1. Market Drivers
6.1.2. Market Restraints
6.1.3. Market Opportunities
6.2. Porter’s Five Forces Analysis
6.2.1. Bargaining power of suppliers
6.2.2. Bargaining power of buyers
6.2.3. Threat of substitute
6.2.4. Threat of new entrants
6.2.5. Degree of competition
Chapter 7. Competitive Landscape
7.1.1. Company Market Share/Positioning Analysis
7.1.2. Key Strategies Adopted by Players
7.1.3. Vendor Landscape
7.1.3.1. List of Suppliers
7.1.3.2. List of Buyers
Chapter 8. Global Legal Process Outsourcing Market, By Location
8.1. Legal Process Outsourcing Market, by Location, 2023-2032
8.1.1. Offshore Outsourcing
8.1.1.1. Market Revenue and Forecast (2020-2032)
8.1.2. On-shore Outsourcing
8.1.2.1. Market Revenue and Forecast (2020-2032)
Chapter 9. Global Legal Process Outsourcing Market, By Service
9.1. Legal Process Outsourcing Market, by Service, 2023-2032
9.1.1. Contract Drafting
9.1.1.1. Market Revenue and Forecast (2020-2032)
9.1.2. Review and Management
9.1.2.1. Market Revenue and Forecast (2020-2032)
9.1.3. Compliance Assistance
9.1.3.1. Market Revenue and Forecast (2020-2032)
9.1.4. E-discovery
9.1.4.1. Market Revenue and Forecast (2020-2032)
9.1.5. Litigation Support
9.1.5.1. Market Revenue and Forecast (2020-2032)
9.1.6. Patent Support
9.1.6.1. Market Revenue and Forecast (2020-2032)
9.1.7. Others
9.1.7.1. Market Revenue and Forecast (2020-2032)
Chapter 10. Global Legal Process Outsourcing Market, Regional Estimates and Trend Forecast
10.1. North America
10.1.1. Market Revenue and Forecast, by Location (2020-2032)
10.1.2. Market Revenue and Forecast, by Service (2020-2032)
10.1.3. U.S.
10.1.3.1. Market Revenue and Forecast, by Location (2020-2032)
10.1.3.2. Market Revenue and Forecast, by Service (2020-2032)
10.1.4. Rest of North America
10.1.4.1. Market Revenue and Forecast, by Location (2020-2032)
10.1.4.2. Market Revenue and Forecast, by Service (2020-2032)
10.2. Europe
10.2.1. Market Revenue and Forecast, by Location (2020-2032)
10.2.2. Market Revenue and Forecast, by Service (2020-2032)
10.2.3. UK
10.2.3.1. Market Revenue and Forecast, by Location (2020-2032)
10.2.3.2. Market Revenue and Forecast, by Service (2020-2032)
10.2.4. Germany
10.2.4.1. Market Revenue and Forecast, by Location (2020-2032)
10.2.4.2. Market Revenue and Forecast, by Service (2020-2032)
10.2.5. France
10.2.5.1. Market Revenue and Forecast, by Location (2020-2032)
10.2.5.2. Market Revenue and Forecast, by Service (2020-2032)
10.2.6. Rest of Europe
10.2.6.1. Market Revenue and Forecast, by Location (2020-2032)
10.2.6.2. Market Revenue and Forecast, by Service (2020-2032)
10.3. APAC
10.3.1. Market Revenue and Forecast, by Location (2020-2032)
10.3.2. Market Revenue and Forecast, by Service (2020-2032)
10.3.3. India
10.3.3.1. Market Revenue and Forecast, by Location (2020-2032)
10.3.3.2. Market Revenue and Forecast, by Service (2020-2032)
10.3.4. China
10.3.4.1. Market Revenue and Forecast, by Location (2020-2032)
10.3.4.2. Market Revenue and Forecast, by Service (2020-2032)
10.3.5. Japan
10.3.5.1. Market Revenue and Forecast, by Location (2020-2032)
10.3.5.2. Market Revenue and Forecast, by Service (2020-2032)
10.3.6. Rest of APAC
10.3.6.1. Market Revenue and Forecast, by Location (2020-2032)
10.3.6.2. Market Revenue and Forecast, by Service (2020-2032)
10.4. MEA
10.4.1. Market Revenue and Forecast, by Location (2020-2032)
10.4.2. Market Revenue and Forecast, by Service (2020-2032)
10.4.3. GCC
10.4.3.1. Market Revenue and Forecast, by Location (2020-2032)
10.4.3.2. Market Revenue and Forecast, by Service (2020-2032)
10.4.4. North Africa
10.4.4.1. Market Revenue and Forecast, by Location (2020-2032)
10.4.4.2. Market Revenue and Forecast, by Service (2020-2032)
10.4.5. South Africa
10.4.5.1. Market Revenue and Forecast, by Location (2020-2032)
10.4.5.2. Market Revenue and Forecast, by Service (2020-2032)
10.4.6. Rest of MEA
10.4.6.1. Market Revenue and Forecast, by Location (2020-2032)
10.4.6.2. Market Revenue and Forecast, by Service (2020-2032)
10.5. Latin America
10.5.1. Market Revenue and Forecast, by Location (2020-2032)
10.5.2. Market Revenue and Forecast, by Service (2020-2032)
10.5.3. Brazil
10.5.3.1. Market Revenue and Forecast, by Location (2020-2032)
10.5.3.2. Market Revenue and Forecast, by Service (2020-2032)
10.5.4. Rest of LATAM
10.5.4.1. Market Revenue and Forecast, by Location (2020-2032)
10.5.4.2. Market Revenue and Forecast, by Service (2020-2032)
Chapter 11. Company Profiles
11.1. Clairvolex
11.1.1. Company Overview
11.1.2. Product Offerings
11.1.3. Financial Performance
11.1.4. Recent Initiatives
11.2. Clutch Group
11.2.1. Company Overview
11.2.2. Product Offerings
11.2.3. Financial Performance
11.2.4. Recent Initiatives
11.3. Cobra Legal Solutions LLC
11.3.1. Company Overview
11.3.2. Product Offerings
11.3.3. Financial Performance
11.3.4. Recent Initiatives
11.4. CPA Global Ltd.
11.4.1. Company Overview
11.4.2. Product Offerings
11.4.3. Financial Performance
11.4.4. LTE Scientific
11.5. Evalueserve
11.5.1. Company Overview
11.5.2. Product Offerings
11.5.3. Financial Performance
11.5.4. Recent Initiatives
11.6. Exigent
11.6.1. Company Overview
11.6.2. Product Offerings
11.6.3. Financial Performance
11.6.4. Recent Initiatives
11.7. Infosys Ltd
11.7.1. Company Overview
11.7.2. Product Offerings
11.7.3. Financial Performance
11.7.4. Recent Initiatives
11.8. Integreon Managed Solutions Inc.
11.8.1. Company Overview
11.8.2. Product Offerings
11.8.3. Financial Performance
11.8.4. Recent Initiatives
11.9. Legal Advantage LLC
11.9.1. Company Overview
11.9.2. Product Offerings
11.9.3. Financial Performance
11.9.4. Recent Initiatives
11.10. Lex Outsourcing
11.10.1. Company Overview
11.10.2. Product Offerings
11.10.3. Financial Performance
11.10.4. Recent Initiatives
Chapter 12. Research Methodology
12.1. Primary Research
12.2. Secondary Research
12.3. Assumptions
Chapter 13. Appendix
13.1. About Us
13.2. Glossary of Terms
Cross-segment Market Size and Analysis for
Mentioned Segments
Additional Company Profiles (Upto 5 With No Cost)
Additional Countries (Apart From Mentioned Countries)
Country/Region-specific Report
Go To Market Strategy
Region Specific Market DynamicsRegion Level Market Share Import Export AnalysisProduction AnalysisOthers