Mobile POS Terminals Market (By Component: Hardware, Software, Service; By Type: Tablets, Others; By Application: Restaurants, Hospitality, Healthcare, Retail) - Global Industry Analysis, Size, Share, Growth, Trends, Revenue, Regional Outlook and Forecast 2023-2032

The global mobile POS terminals market size was estimated at around USD 36.1 billion in 2022 and it is projected to hit around USD 103.99 billion by 2032, growing at a CAGR of 11.16% from 2023 to 2032.

Key Pointers

• The hardware segment is expected to dominate the market over the forecast period with a CAGR of 9.64%.
• The tablet sub-segment is anticipated to grow rapidly over the forecast period with the CAGR exceeding 12.04%.
• The healthcare sector is expected to remain the dominant segment over the forecast period. 
• The retail sector is expected to lead the segment over the forecast period.
• North America is expected to dominate the market, due to increasing demand from the retail and restaurant industries in the region.
• Asia Pacific mPOS terminals market is anticipated to exhibit high growth on account of the low cost of manufacturing in the region.

Report Scope of the Mobile POS Terminals Market

A mobile POS terminals device is a smartphone, tablet, or wireless device which wirelessly executes the functions such as cash registers or electronic POS terminals. The mobile POS terminals market has grown in recent years due to improved deployments in large retailers across a wide range of store formats in regional markets. The convergence of mobile and online payment channels at a time of significant growth in the mobile app and smartphone industry is being one of the driving factors for mPOS terminal adoption.

A major factor driving the mobile POS terminals market is the increasing emphasis of businesses on improving the customer experience. Mobile POS solutions are adopted because of check-out lines at markets and large stores frequently waste customers' time. However, customers can make the sale directly from the main product area in a store, paying for the products digitally and avoiding long lines. These solutions increase customer satisfaction, which increases brand loyalty and trust, hence businesses are rapidly shifting from traditional systems to smartphone and tablet POS.

Escalating demand for mPOS terminals across industries is one of the major factors driving the overall market. The affordable price of installing mPOS in the store along with security and intuitive interface has encouraged small and mid-size businesses (SMBs) to adopt the solution for their stores. Although SMBs are struggling to navigate the impact of business disruptions and lost traffic during the COVID-19 outbreak, the demand for mPOS is expected to increase as more people use digital payment to shop from their homes. Moreover, a reduction in Total Cost of Ownership (TCO) and improved return on investments offered by mPOS terminals have considerably increased their demand in SMBs.

However, there are some factors that impede the growth of the market. The prevailing cash payment system in many countries coupled with the stringent government regulation for payment processing is expected to restrain the mPOS terminal market growth. Cash payment at small vendors, fairs, and countries with poor economic conditions will slow down the growth in the forecast period. While adhering to PCI and other payments and data collection compliance ensure secure payment, the complexity of adhering to them hinders the adoption of mPOS terminal.

Moreover, new emerging market players are introducing new strategic initiatives and partnerships among others that leverage the growth of the market. These strategies include mobile discounts, loyalty programs, gift cards, vouchers, and cash-back offers among others. Key trends such as increasing technological advancements such as cloud-based mPOS increase the growth of the market. Hence, emerging market players and technological trends provide lucrative opportunities for market growth.

COVID-19 had a positive impact on the mobile POS terminals market. Digitization accelerated in the hospitality and retail sectors owing to increased emphasis on social distancing and the mandatory use of masks to avoid COVID-19 contraction. Many financial service providers increased the limits for contactless payments, allowing for simpler and more streamlined cashless transactions. As a result, mobile POS terminals gained popularity because they provided a quicker and more seamless payment option.

Mobile POS Terminals Market Segmentations: