The global pet services market was valued at USD 23.1 billion in 2021 and it is predicted to surpass around USD 50.3 billion by 2030 with a CAGR of 9.03% from 2022 to 2030.
The key factors driving the market include an increasing number of pet owners and spending on pets. As per FEDIAF’s 2020 report, 33% of or 88 million European households own a pet. This number is anticipated to increase owing to the declining human birth rate in key markets, increasing disposable income, and pet humanization.
The pet services business decreased as a result of the COVID-19 epidemic, notably in 2020. This negative impact is primarily due to the closure of pet services and restricted access to them as a result of social distancing norms and lockdowns. At the start of the epidemic, key players witnessed a significant drop in appointments and payment volume as per PocketSuite- a mobile-first, business management app for pet service providers.
However, the market recovered gradually in 2021. For instance, as per the data published by the American Pet Products Association (APPA), pet parents in the U.S. spent about USD 9.5 billion on services like boarding, grooming, insurance, training, pet sitting, and pet walking in 2020, up 3.9% from 2019. People stayed largely at home and took good care of their pets due to the recurrent lockdowns. This boosted the demand for pet services and products, resulting in significant market growth.
Furthermore, demand for pet grooming among pet owners will have a favorable impact on the market and contribute significantly to its growth throughout the forecast period. Pet owners, particularly the wealthy, place a high value on displaying their lifestyles by purchasing comfortable and luxury things for their pets. Many market competitors are responding by launching a slew of new grooming and accessory goods. Pet sitting, grooming, traveling, training, pet hotels, and customized subscription boxes for pets are among the pet services available.
Scope of The Report
|Market Size in 2021||USD 23.1 billion|
|Revenue Forecast by 2030||USD 50.3 billion|
|Growth rate from 2022 to 2030||CAGR of 9.03%|
|Forecast Period||2022 to 2030|
|Segmentation||Pet type, service type, delivery channel, region|
A Place for Rover, Inc.; Pets at Home, Inc.;
Wag Labs, Inc.; Highland Canine Training, LLC; Dogtopia Enterprises; Pooch Dog SPA; American Pet Resort, LLC; Pawz and Company; AirPets International; Paradise 4 Paws, LLC
Pet Type Insights
The dogs segment dominated the global market in 2021 with a revenue share of over 80.0%. The cats segment is estimated to grow at a lucrative rate of 10.8% over the forecast period. The key factors contributing to this growth include increasing pet ownership, expenditure on pets, pet humanization, and premiumization of pet products and services. Other factors include a rise in nuclear households, a declining birth rate in key markets, and increasing adoption of pet insurance.
In March 2022, Pet Sitters International (PSI) reported that its members including professional pet sitters majorly offer services for dog and cat sitting. 75% of PSI’s members also offered services for small animals, while 73% offered services for birds, 70% for freshwater fish, and 59% offered services for reptiles and amphibians. The service portfolio of the majority of businesses included basic pet-care visits (about 94%), while other services included dog-walking visits, overnight visits, and pet transportation.
Service Type Insights
The pet boarding segment accounted for the largest revenue share of over 25.0% in 2021. The key factor expected to propel the segment growth includes the return-to-work trend post-COVID leading pet parents to opt for pet daycare, pet sitting, and overnight boarding services. Wiggles is an Indian pet service provider offering pet boarding, dog training, pet products and essentials, grooming products, and pet food, among others. In June 2021, the startup launched a boarding facility for dogs whose owners were affected during Covid-19.
The pet grooming segment is expected to expand at the fastest CAGR of 9.9% over the forecast period owing to the increasing demand for premium pet services and initiatives by key companies. Pets at Home, Inc. is a leading company in the U.K. pet care market owing to its 254 facilities providing all-in-one-place groom room salon, retail store, and first opinion vet practice. The company’s groom room salons are the largest chain of branded pet grooming salons in the country.
Delivery Channel Insights
Commercial facilities held the largest revenue share of more than 55.0% in 2021. The key factors responsible for this notable share include a large number of commercial facilities providing pet services, a wide variety of service portfolios, and the adoption of omnichannel sales and marketing strategies. Dogtopia Enterprises, for example, offer pet daycare, boarding, and spa services. Their facilities average between 6,000 to 8,000 square feet, while some facilities also feature outdoor space. Developed economies are witnessing the rising presence of these facilities, thereby providing a growth platform in the near future.
The others segment comprising at-home and online delivery of pet services is anticipated to register the fastest growth rate of 10.3% from 2022 to 2030. This is due to the increasing flow of investments, market players offering omnichannel delivery of services, and the increasing number of online marketplaces facilitating access to pet service providers. In October 2020, the largest online retailer of pet products in Brazil acquired DogHero- a leading company offering pet services including pet sitter, nursery, accommodation, tours, and home veterinarian. This helped the company expand its portfolio and strengthen its market position.
North America held the largest revenue share of more than 35.0% in 2021. The growth of the North American region is owing to the presence of key service providers, adoption of various strategic initiatives to increase market penetration, and rising pet expenditure. As per the U.S. Census Bureau, there were a total of 20,413 establishments providing pet care services in 2019. Moreover, according to APPA, American pet parents spent around USD 103 billion on their pets in 2020.
Asia Pacific is estimated to expand at the fastest CAGR of 10.7% over the forecast period. This is attributed to the increasing pet population, availability of pet service providers, and rising disposable income in key markets presenting lucrative opportunities for the forecast period. Petsfolio, for example, is a pet services company offering training, grooming, walking, and boarding services for dogs in India. The Australian Pet Care Association INC was established in 1992 to represent and support business owners operating in the Doggy Day Care, Pet Resort/Kennel, and Dog Training industry.
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