Unified Communication And Business Headsets Market (By Product: Earphones, Headphones; By Type: Wired, Wireless; By Price : <50 USD, 50 to 100 USD, >100 USD; By Distribution Channel: Exclusive Showrooms, Online Sales Channel, Others; By End-Use : Contact Center, Business Enterprises) - Global Industry Analysis, Size, Share, Growth, Trends, Revenue, Regional Outlook 2021 – 2030

Published Date : Oct 2021 | No. of Pages : 150+ Pages | Category : Semiconductor and Electronic

The global unified communication and business headsets market size is expected to be worth around US$ 6.31 billion by 2030, according to a new report by Vision Research Reports.

The global unified communication and business headsets market size was valued at US$ 2,960.0 million in 2020 and is anticipated to grow at a CAGR of 14.0% during forecast period 2021 to 2030.

Report Coverage

Report Scope Details
Market Size USD 6.31 billion by 2030
Growth Rate CAGR of 14.0% From 2021 to 2030
Base Year 2021
Forecast Period 2021 to 2030
Segments Covered Product, type, price, distribution channel, end use
Regional Scope North America, Europe, Asia Pacific, Latin America, Middle East & Africa
Companies Mentioned Agero Inc.; Aplicom; Intelligent Mechatronic System; Masternaut Ltd.; Meta System S.p.A; MiX Telematics Ltd.; Octo Telematics S.p.A; Sierra Wireless Inc.; TomTom Telematics BV, and TRIMBLE INC

Growth Factors

 The increasing demand for mobility and portability has led to a surge in the adoption of UC-enabled devices that allow multitasking and offer convenience.The unified communication technology offers several advantages to customers owing to its ability to simultaneously establishing connections with multiple devices at different locations. Call centers are largely opting for UC and business headsets owing to benefits such as increased productivity levels of employees and efficient communication with clients

By Product Analysis

On the basis of product, the market is segmented into earphones and headphones. The headphones segment dominated the market in 2020 and was valued at USD 1,345.9 million. The growing preference for advanced forms of communication and collaborations, wherein employees are able to work from public spaces such as airport gate areas, hotel lounges, and open offices is expected to drive the growth of the headphones segment.

growing technological advancements such as the introduction of nano-chip technology in the development of headphones are enabling manufacturers to reduce the size of headphones and manufacture headphones that perfectly fit the human ear. 

By Type Analysis

On the basis of type, the market is segmented into wired and wireless. The wireless segment is further segmented into Bluetooth, NFC, Wi-Fi, and others. The wireless headsets segment is estimated to emerge as the fastest-growing segment owing to benefits such as ease of use offered by these headphones. 

Wireless headsets include the active noise cancellation feature, which is beneficial for employees serving at offices, where they are surrounded by colleagues indulged in the same activity. Currently, the demand for wired headsets is high, in terms of volume, owing to the availability of low-cost range of headphones. 

By Price Analysis

On the basis of price, the market is segmented into <50 USD, 50 to 100 USD, and >100 USD. The 50 to 100 USD segment dominated the market in 2020 and was valued at USD 992.0 million. Consumers are preferring mid-range audio devices, primarily owing to benefits such as comfortable wearing style and high fidelity.

the market players are developing and launching wireless headsets with advanced features, such as noise-canceling and battery backup of up to 20 hours, at competitive prices in the market. This is prompting the key players in the market to focus on developing innovative and next-generation business headphones in order to stay competitive.

By Distribution Channel Analysis

 On the basis of distribution channel, the market is segmented into exclusive showrooms, online sales channel, and others. Exclusive showrooms offer in-store listening stations to test the sound quality of different types of headphones. This enables buyers to choose the most suitable headphones, as per their requirements.

The online sales channel segment is anticipated to grow at the highest CAGR owing to its vast distribution network worldwide, which allows headset manufacturers to sell their products in the global market. 

By End-Use Analysis

On the basis of end-use, the market is segmented into contact center and business enterprises. Players across various industry verticals such as telecommunication, Banking, Financial Services, and Insurance (BFSI), travel, healthcare, and consumer goods & retail, among others to provide customer-centric services, resulting demand for contact centers for customer interaction.

The manufacturers are developing headphones with noise canceling technology owing to the increasing demand for UC and business headphones with features such as noise reduction, comfort, and reliability. The demand for such headphones is expected to be high in contact centers. 

By Regional Analysis

The North American region dominated the market in 2020 and was valued at USD 635.5 million. This can be attributed to the change in mindset and a shift in the traditional pattern of using desk phones to headphones.

The introduction of favorable government policies and mandates is aiding the establishment of manufacturing plants in the Asia Pacific region. Several emerging economies, mainly China and India, are focusing on the development of infrastructure to boost several businesses and develop their economic position in the global marketplace.

Key Players

 Audio-Technica Corporation, Bose Corporation, Dell Technologies Inc., GN Store Nord A/S, HP Development Company, L.P, Koss Corporation, Logitech, Microsoft Corporation, Plantronics, Inc., and Sennheiser electronic GmbH & Co. KG.

Market Segmentation

  • Product 

    • Earphones

    • Headphones

  • Type 

    • Wired

    • Wireless

      • Bluetooth

      • NFC

      • Wi-Fi

      • Others

  • Price 

    • <50 USD

    • 50 to 100 USD

    • >100 USD

  • Distribution Channel 

    • Exclusive Showrooms

    • Online Sales Channel

    • Others

  • End-Use

    • Contact Center

    • Business Enterprises

  • Regional

    • North America

      • The U.S.

      • Canada

    • Europe

      • The U.K.

      • Germany

    • Asia Pacific

      • China

      • Japan

      • India

    • Latin America

      • Brazil

    • Middle East & Africa

The Unified Communication And Business Headsets market research report covers definition, classification, product classification, product application, development trend, product technology, competitive landscape, industrial chain structure, industry overview, national policy and planning analysis of the industry, the latest dynamic analysis, etc., and also includes major. The study includes drivers and restraints of the global market. It covers the impact of these drivers and restraints on the demand during the forecast period. The report also highlights opportunities in the market at the global level.

The report provides size (in terms of volume and value) of Unified Communication And Business Headsets market for the base year 2020 and the forecast between 2021 and 2030. Market numbers have been estimated based on form and application. Market size and forecast for each application segment have been provided for the global and regional market.

This report focuses on the global Unified Communication And Business Headsets market status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Unified Communication And Business Headsets market development in United States, Europe and China.

It is pertinent to consider that in a volatile global economy, we haven’t just conducted Unified Communication And Business Headsets market forecasts in terms of CAGR, but also studied the market based on key parameters, including Year-on-Year (Y-o-Y) growth, to comprehend the certainty of the market and to find and present the lucrative opportunities in market.

In terms of production side, this report researches the Unified Communication And Business Headsets capacity, production, value, ex-factory price, growth rate, market share for major manufacturers, regions (or countries) and type.

In terms of consumption side, this report focuses on the consumption of Unified Communication And Business Headsets by regions (countries) and application.

Buyers of the report will have access to verified market figures, including global market size in terms of revenue and volume. As part of production analysis, the authors of the report have provided reliable estimations and calculations for global revenue and volume by Type segment of the global Unified Communication And Business Headsets market. These figures have been provided in terms of both revenue and volume for the period 2017 to 2030. Additionally, the report provides accurate figures for production by region in terms of revenue as well as volume for the same period. The report also includes production capacity statistics for the same period.

With regard to production bases and technologies, the research in this report covers the production time, base distribution, technical parameters, research and development trends, technology sources, and sources of raw materials of major Unified Communication And Business Headsets market companies.

Regarding the analysis of the industry chain, the research of this report covers the raw materials and equipment of Unified Communication And Business Headsets market upstream, downstream customers, marketing channels, industry development trends and investment strategy recommendations. The more specific analysis also includes the main application areas of market and consumption, major regions and Consumption, major Chinese producers, distributors, raw material suppliers, equipment providers and their contact information, industry chain relationship analysis.

The research in this report also includes product parameters, production process, cost structure, and data information classified by region, technology and application. Finally, the paper model new project SWOT analysis and investment feasibility study of the case model.

Overall, this is an in-depth research report specifically for the Unified Communication And Business Headsets industry. The research center uses an objective and fair way to conduct an in-depth analysis of the development trend of the industry, providing support and evidence for customer competition analysis, development planning, and investment decision-making. In the course of operation, the project has received support and assistance from technicians and marketing personnel in various links of the industry chain.

Unified Communication And Business Headsets market competitive landscape provides details by competitor. Details included are company overview, company financials, revenue generated, market potential, investment in research and development, new market initiatives, global presence, production sites and facilities, production capacities, company strengths and weaknesses, product launch, product width and breadth, application dominance. The above data points provided are only related to the companies’ focus related to Unified Communication And Business Headsets market.

Prominent players in the market are predicted to face tough competition from the new entrants. However, some of the key players are targeting to acquire the startup companies in order to maintain their dominance in the global market. For a detailed analysis of key companies, their strengths, weaknesses, threats, and opportunities are measured in the report by using industry-standard tools such as the SWOT analysis. Regional coverage of key companies is covered in the report to measure their dominance. Key manufacturers of Unified Communication And Business Headsets market are focusing on introducing new products to meet the needs of the patrons. The feasibility of new products is also measured by using industry-standard tools.

Key companies are increasing their investments in research and development activities for the discovery of new products. There has also been a rise in the government funding for the introduction of new Unified Communication And Business Headsets market. These factors have benefited the growth of the global market for Unified Communication And Business Headsets. Going forward, key companies are predicted to benefit from the new product launches and the adoption of technological advancements. Technical advancements have benefited many industries and the global industry is not an exception.

New product launches and the expansion of already existing business are predicted to benefit the key players in maintaining their dominance in the global market for Unified Communication And Business Headsets. The global market is segmented on the basis of region, application, en-users and product type. Based on region, the market is divided into North America, Europe, Asia-Pacific, Latin America and Middle East and Africa (MEA).

In this study, the years considered to estimate the market size of Unified Communication And Business Headsets are as follows:

  • History Year: 2017-2020
  • Base Year: 2021
  • Forecast Year 2021 to 2030

Reasons to Purchase this Report:


- Market segmentation analysis including qualitative and quantitative research incorporating the impact of economic and policy aspects
- Regional and country level analysis integrating the demand and supply forces that are influencing the growth of the market.
- Market value USD Million and volume Units Million data for each segment and sub-segment
- Competitive landscape involving the market share of major players, along with the new projects and strategies adopted by players in the past five years
- Comprehensive company profiles covering the product offerings, key financial information, recent developments, SWOT analysis, and strategies employed by the major market players

Research Methodology:

In-depth interviews and discussions were conducted with several key market participants and opinion leaders to compile the research report.

This research study involved the extensive usage of both primary and secondary data sources. The research process involved the study of various factors affecting the industry, including the government policy, market environment, competitive landscape, historical data, present trends in the market, technological innovation, upcoming technologies and the technical progress in related industry, and market risks, opportunities, market barriers and challenges. The following illustrative figure shows the market research methodology applied in this report.

The study objectives of this report are:

  • To analyze and study the global market capacity, production, value, consumption, status (2017-2020) and forecast (2021-2030);
  • Focuses on the key manufacturers, to study the capacity, production, value, market share and development plans in future.
  • Comprehensive company profiles covering the product offerings, key financial information, recent developments, SWOT analysis, and strategies employed by the major market players
  • To define, describe and forecast the market by type, application and region.
  • To analyze the global and key regions market potential and advantage, opportunity and challenge, restraints and risks.
  • To identify significant trends and factors driving or inhibiting the market growth.
  • To analyze the opportunities in the market for stakeholders by identifying the high growth segments.
  • To strategically analyze each submarket with respect to individual growth trend and their contribution to the market
  • To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market

To strategically profile the key players and comprehensively analyze their growth strategies.


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